By Shailesh Kumar Shivakumar
Build a Next-Generation company electronic Platform with Portals and UXP
A entire consultant to Portals and consumer event Platforms offers in-depth insurance of portal applied sciences and consumer event systems (UXPs), which shape the most important pillars of a contemporary electronic platform. Drawing on his event in a variety of roles in different portal engagements, the writer delivers various views of a similar expertise platform.
The first part introduces portal via a number of viewpoints to cater to a large viewers, together with company, operations, improvement, integration, functionality, and structure perspectives. The e-book info many novel and essentially confirmed types and frameworks, equivalent to portal price cognizance framework, portal evaluation framework, portal assessment version, portal infrastructure making plans suggestions, and portal integration suggestions. you furthermore may find out about powerful electronic application thoughts, together with portal roadmap process, collaboration method, portal protection making plans, portal checking out method, search engine marketing, and analytics making plans concepts.
The moment part dives into UXP and complex themes. It elaborates on UXP layout thoughts, together with UXP reference structure, client contact aspect research, person event mapping, and responsive website design. It additionally seems at complex themes, akin to next-generation portals, portal tendencies, portal person adventure approach, omni-channel technique, portal KPI, portal pitfalls and top practices, portal safety, portal governance, electronic software administration, and portal functionality engineering.
In the 3rd part, the booklet provides 4 case stories concerning intranet portals, retail portals, customer support portals, and portal content material administration. It discusses company drivers, demanding situations, portal suggestions, and answer merits for every of the case studies.
Written by way of a pro practitioner, this booklet balances the middle themes of recent portals in addition to rising applied sciences within the electronic house. appropriate for the whole electronic know-how group, together with IT managers, electronic architects, builders, and testers, it provide you with a realistic consultant for effectively development top practices-based electronic structures with forward-looking beneficial properties.
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Additional info for A complete guide to portals and user experience platforms
Most portals provide in-built support for integration with user registries such as lightweight directory access protocol (LDAP). • To support web SSO with enterprise-wide internal applications portals provide various plugins and federated SSO with external systems will be achieved through standards such as SAML. Content layer components • CMSs will be used to store all the web content and static assets (PDFs, images, media files, and documents). Most portal systems come with bundled CMS, which provide seamless integration.
Search can be effectively used as an information discovery tool, as a navigation aid, as a self-service tool, and it can drastically influence the end-user experience. Hence search is being prominently positioned in portal use cases. Self-service: Portal would unify people, process, and technology in enhancing user experience. The evolution road map of many portal programs include self-service as one of their key end-state objectives. This includes self-service issue resolution, information discovery, approval workflows, collaboration, etc.
Unified enterprise search: As the main aim of portal is to unify discrete data sources, applications, and systems, search becomes an important tool in aiding information discovery. An enterprise search consists of indexing various forms of structure and unstructured data of various formats from distinct data sources. The indexed data is then ranked based on its relevance and presented to the user. Search is assuming increased prominence in modern portals due to its multidimensional utility. Search can be effectively used as an information discovery tool, as a navigation aid, as a self-service tool, and it can drastically influence the end-user experience.